Car and equipment hauler mobile app success story

The new and advanced tracking capabilities from the mobile application protect Cottrell against legal issues that could arise if a user injured by improper use of the equipment claimed not to have been warned by the company. Additional services were added to help drivers find service locations, submit a warranty claim, and view the maintenance schedule.

Cottrell launched the mobile app to their customer base in late 2018 and received positive feedback. To continue to better serve its customers, Cottrell is looking to add additional, customer-requested features to the mobile app over time.

"Their willingness to work with us and help us is a notable quality. If we had a need or a concern during the development, they stopped and addressed them. As the project grew, our needs changed. Their team easily adapted. Our requests were never received with frustration."

Project Manager, Cottrell

Cottrell Trailers is a manufacturing and resource company that offers over-the-road car haulers and equipment. They serve large fleet haulers, independently owned-operated, and international carriers.