The AppIt Ventures Curbside Tool – FAQs

AppIt-Ventures-Curbside-Tool

Hi there!

We’re AppIt Ventures, a custom software and mobile app development company in Denver, Colorado. We’ve worked with companies from across a variety of industries including healthcare, hospitality, manufacturing, business services, self-care, government (including building the popular myColorado app), and more.

Our passion is in taking great ideas and existing business models and recreating them in custom software solutions for our clients.

In light of the current COVID-19 situation, our team wanted to offer something important for business owners in our communities to not just help them to survive but to thrive in their circumstances.

Curbside is a free and easy-to-use tool that helps restaurants continue to do direct business with their customers while practicing social distancing. Read our full press release and sign up for Curbside, today.

New to Curbside?

Check out our most common FAQs about Curbside for your restaurant.

Is Curbside another online ordering and delivery service like DoorDash, Grubhub, or Postmates?

Unlike DoorDash, Grubhub, Postmates, and other online ordering and delivery services, Curbside empowers restaurants to do direct business with their customers.

Patrons can order from their favorite restaurants directly via the business website. Curbside’s straightforward process eliminates middlemen and additional third-party service fees for customers and businesses.

Who is eligible for Curbside?

All restaurants, large or small are eligible for Curbside. You can use the Curbside tool for as long as you’d like.

How do I get set up with Curbside?

To get started, sign up for Curbside, here. Our team will quickly send over the detailed step-by-step instructions to help you prepare to add Curbside to your website.

As a friendly reminder, Curbside officially launches on Thursday, April 2nd, but you can still take steps to prepare prior to the official launch date. Setup is easy and there are only 4 steps (see below).

What website platforms work with Curbside?

Curbside works beautifully with WordPress, Wix, and Squarespace websites, but this tool is not limited to these platforms. If your website is hosted on a different or custom-built platform, you can still take advantage of the Curbside tool.

For questions about getting Curbside set up on your unique website, email our team at curbside@appitventures.com. We’d be happy to assist!

Do I have to train my team on Curbside?

Curbside does not require formal training, but there is some role delegation involved.

When you are preparing your team to use the Curbside tool, you will want to delegate one person to be the contact for receiving online orders and make sure that there is a clear system for communicating those orders from your primary point of contact to your staff.

Does Curbside offer delivery?

At this time, Curbside does not offer a delivery option, but your patrons can request a specific pick up time through Curbside. In addition, they can also call in and request delivery as per usual.

Is Curbside optimized for mobile devices?

Yes! Curbside is optimized for desktop, tablet, and mobile devices, so your customers can easily order directly from your website no matter what device they are using.

Curbside is a web-based application. No downloading is required!

Are there any costs or fees that I should know about?

To use Curbside, you do have to have a Stripe merchant account. Stripe processes all major credit cards, and there is no setup fee to get started.

AppIt Ventures does not collect any fees or payment for the use of Curbside, but owners are responsible for normal credit card processing fees through Stripe.

Have more questions?

The Appit Ventures team is standing by and we’re ready to help you get your restaurant set up with Curbside.

For questions or for immediate assistance, please email us at curbside@appitventures.com. We look forward to helping you get Curbside set up for your business.

With gratitude,

Your AppIt Ventures Team

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